Ethos • Logos • Pathos
I am reading Jennifer Kahnweiler’s great book Quiet Influence. In the chapter on writing, she reminds us of Aristotle’s insights on how to be persuasive.
Ethos: Appeal to authority and credibility. People listen to you because of who you are, your character, your reputation.
Logos: Appeal to logic.
Pathos: Appeal to emotion. Connect with people deeply. Metaphors are helpful here, as are a visible display of passion and conviction. ‘Pathos’ is the root of the word ’empathy.’
To lead with grace and aplomb, you will want to influence from all three dimensions.
Heather Hollick has been helping others become better leaders and craft more meaningful careers for more than 25 years. Her experience spans both business and technology, operations and organizational development. Oh, and she was born in Canada, so she can't help but be helpful. 😉